Sun Haven Construction LLC Effective Date: August 27, 2026
Sun Haven Construction LLC ("Sun Haven Construction," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at sunhavengc.com (the "Site"), interact with our advertisements (including on Facebook, Instagram, and other Meta platforms), submit a quote request, or otherwise communicate with us.
By using our Site or submitting your information to us, you agree to the practices described in this Privacy Policy.
Information We Collect
Information you provide to us. We collect information you voluntarily provide when you:
- Fill out a contact or quote request form on our Site
- Submit your information through a lead form in one of our ads (for example, Facebook/Instagram Lead Ads)
- Call, text, or email us
- Request a free inspection or estimate
This information may include your name, phone number, email address, home or project address, and details about your project or service needs.
Information collected automatically. When you visit our Site, we and our service providers may automatically collect certain information using cookies, pixels, and similar technologies, including your IP address, browser type, device type, pages viewed, time spent on the Site, and the website or advertisement that referred you to us.
Cookies, Meta Pixel, and Advertising Technologies
Our Site uses cookies and similar tracking technologies, including the Meta (Facebook) Pixel and standard website analytics. These tools help us:
- Understand how visitors use our Site
- Measure the effectiveness of our advertising
- Show you relevant ads for our services on platforms such as Facebook and Instagram (retargeting)
Meta and other advertising or analytics providers may collect information through these technologies subject to their own privacy policies. You can learn more about how Meta uses data at facebook.com/privacy, and you can manage your ad preferences in your Facebook account settings. You can also limit cookies through your browser settings, though some Site features may not function properly without them.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested quotes, inspections, and estimates
- Schedule and perform roofing, remodeling, and other construction services
- Communicate with you by phone, email, or text message about your project or inquiry
- Send you information about our services, promotions, or seasonal reminders (with your consent where required)
- Improve our Site, services, and advertising
- Comply with legal obligations and protect our legal rights
We use your information only to provide our services and operate our business. We never sell your personal information, and we never share it with third parties for their own marketing purposes. The limited sharing we do (described under "How We Share Your Information" below) is solely to help us serve you.
Text Messaging (SMS)
By providing your phone number through our Site, an ad lead form, or by texting us, you consent to receive text messages from Sun Haven Construction related to your inquiry, quotes, appointment scheduling, and project updates. Message frequency varies. Message and data rates may apply.
You can opt out of text messages at any time by replying STOP. Reply HELP for assistance, or contact us using the information at the bottom of this policy.
No mobile opt-in information or telephone numbers collected for SMS purposes will be shared with or sold to third parties or affiliates for their marketing or promotional purposes.
How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- Service providers. With trusted vendors who help us operate our business, such as website hosting, scheduling, customer relationship management, payment processing, and advertising/analytics providers (for example, Meta). These providers may use your information only to perform services on our behalf.
- Business operations. With subcontractors, suppliers, or material providers as needed to complete your project.
- Legal requirements. When required by law, court order, or governmental request, or to protect our rights, property, or safety, or that of others.
- Business transfers. In connection with a merger, acquisition, or sale of all or part of our business.
Data Retention
We retain your information for as long as needed to serve you, operate our business, and meet legal, accounting, or warranty-related requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
- Marketing emails: You may unsubscribe at any time using the link in the email or by contacting us.
- Text messages: Reply STOP to opt out at any time.
- Cookies and ads: Adjust your browser settings and your ad preferences on Facebook/Instagram.
- Access, correction, or deletion: You may contact us to request access to, correction of, or deletion of the personal information we hold about you. We will respond in accordance with applicable law.
Depending on where you live, you may have additional privacy rights under applicable state law. To exercise any of these rights, contact us using the information below.
Children's Privacy
Our Site and services are intended for adults. We do not knowingly collect personal information from anyone under 18 years of age. If you believe a minor has provided us personal information, please contact us and we will delete it.
Third-Party Links
Our Site or ads may contain links to third-party websites or platforms (such as Facebook, Instagram, or Nextdoor). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Sun Haven Construction LLC
Phone: 214-699-9565
Email: info@sunhavengc.com
Website: https://sunhavengc.com